Frequently Asked Questions
Everything you need to know about our freshly roasted coffee and delivery services.
How fresh is the coffee when it arrives?
We roast our beans to order in small batches every day. This ensures that your coffee arrives at your door at the peak of its flavor and aroma profile.
What are your shipping costs and delivery times?
We offer standard and express shipping across the UK. Orders over £30 qualify for free standard delivery, which typically takes 2-3 working days.
Can I choose a specific grind for my coffee?
Yes, we offer a variety of grind options including whole bean, cafeteria, filter, espresso, and Turkish. Simply select your preferred grind on the product page before adding it to your basket.
Do you offer a subscription service?
Absolutely. You can choose your favorite blends and set a delivery frequency that suits you, saving you time and ensuring you never run out of fresh coffee.
What is your return policy for food products?
Due to the perishable nature of coffee, we cannot accept returns on roasted beans. However, if there is an issue with your order or the quality of the product, please contact our support team within 14 days.
Where do you source your coffee beans?
We source high-quality Arabica and Robusta beans from the finest coffee-growing regions worldwide, including South America, Africa, and Asia, focusing on ethical and sustainable farms.